Bristol Airport – Services

Bristol Airport has some services to accommodate their passengers while waiting for their flight.

Within the airport you can find basic services such as restaurants, cafés, shops, drink and food duty free shops, etc.

Some of the services offered in the terminal are:
- Free Wi-Fi connection
- Internet desks
- Information point
- Baby care rooms
- Toilets
- Showers
- Mobile phone chargers
- Executive lounges
- ATMs
- Media Centre: basic business services
- Currency Exchange
- Cash dispensers
- Baggage Office
- Disabled facilities: including toilets and changing rooms
- Duty Free Shops
- Post box
- Conference facilities
- Pay phones

Additional services

Changing rooms, accommodation reservation, games zone, smoking-allowed areas.

Lost & damaged baggage

Passengers can report any damaged baggage to the ground handling agent of their airline. Please contact with the agencies presented below:

Menzies Aviation (for Air Lingus and Aurigny Air Services): +44 1275 475569
Swissport (for other airlines): +44 1275 473543

You can also claim your lost luggage contacting with Lost Property Office: +44 1275 473573

Trolley services

You can purchase yours at the vending machines throughout the airport. Total cost is of 2.00 pounds / €. Payment with credit card is available.

Special assistance

Passengers with special needs should arrange with 48 hours in advance with their airline their assistance to make sure they will be provided with the required assistance.
Many airport facilities such as the parking, toilets, changing rooms, etc. are specially adapted to special needs passengers.
To use the Changing Places Facility please contact to OCS Special Assistance desk.
For drop off and pick up, you will need to possess the Blue Badge, which will let you to get 30 minutes free parking in Express Drop Off car park. Get the badge at the Customer Information Point.
For further information, please contact: 0871 334 4444 / 01275 473670

Wi-Fi, Internet and printing services

You can have a 60-minute free internet connection with the Wi-Fi connection and also internet desks throughout the airport. When at the check-in area, printing services are also available.

Family facilities

Travelling with children can be a little bit chaotic sometimes. Bristol Airport offers to families’ facilities specially designed for them and for to make their transit to the airport even more comfortable. Some of the facilities and services offered are:
- Baby changers: throughout the terminal or at ladies’ toilets
- Pre-order food and nappies at the Superdrug store to pick them up in the departures lounge
- All cafés and restaurants are equipped with baby food-warming unit.
- There is a games zones for keep children entertained in the departures lounge

Meeting and conference rooms

In Bristol Airport you can find conference and meeting rooms in the first level, where you will be able to celebrate either a meeting, conference, exhibition, team building, etc.
There are 4 rooms with different capacities according to the number of assistants and 2 meeting rooms. The facilities are properly equipped with basic services like Free Wi-Fi connection, projectors, display screen, drink services, etc. and also there is available a catering services which should be previously booked.